Our
Services
Global
Support
Solutions'
Outsourced
IT
Services
are
typically
comprised
of a
number
of
standard
capabilities:
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Managed
Network
Services
Leveraging
Global
Support
Solutions'
Monitoring
systems,
we
can
remotely
track
the
health
metrics
of
all
of
the
systems
on
your
computer
network.
With
our
automated
alerting
mechanism,
we
can
remotely
diagnose
and
manage
the
systems
for
maximum
uptime
and
reliability.
We
like
to
think
of
this
as
an
automated
staff
member
that
is
working
24x7,
watching
your
systems
for
you.
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Helpdesk
Support
Occasionally,
problems
do
happen
with
computers.
On
those
occasions
when
your
staff
(or
your
servers!)
need
help,
Global
Support
Solutions
provides
direct
assistance
to
your
team.
If
we
are
onsite
at
your
office,
we
go
and
help
them.
If
we
are
away
from
your
office,
we
can
take
control
of
your
staff
member's
computer
and
remotely
troubleshoot
with
the
user.
By
using
our
remote
access
technology,
we
are
able
to
much
more
quickly
diagnose
the
problem
and
get
the
user
back
under
way.
Our
helpdesk
platform
supports
automated
helpdesk
ticket
generation
and
tracking,
and
reporting,
which
is
useful
for
your
management
team
to
see
what
kind
of
issues
are
coming
up
on a
repeated
basis.
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Systems
design
and
implementation
As
your
organization
grows
and
changes,
Global
Support
Solutions
can
continuously
optimize
your
network
and
infrastructure
design.
If
you
open
a
new
office,
Global
Support
Solutions
can
design
the
new
network
and
how
it
will
connect
into
your
existing
systems.
If
you
acquire
a
new
company,
we
can
work
with
the
IT
staff
of
that
organization
to
quickly
assimilate
their
systems
and
data
into
yours. |
In
addition
to our
standard
Outsourced
IT
services,
Global
Support
Solutions
offers
an array
of
services
that we
have
found to
be
valuable
to small
businesses.
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Off-Site
Data
Backup
Leverage
Global
Support
Solutions'
Datacenter
for
convenient
offsite
storage
of
your
critical
backup
files
– an
excellent
element
in
your
disaster
recovery
plan,
Global
Support
Solutions'
offsite
backup
platform
stores
your
data,
encrypted,
on
our
servers.
You
can
control
the
backup
and
restore
process
through
a
simple
web
interface.
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Website
/
Application
Hosting
Global
Support
Solutions
can
host
your
website
or
other
application
on
either
a
shared
or
dedicated
server.
Our
hosting
service
includes
website
activity
log
analysis
tools.
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Anti-spam
/
Anti-virus
Service
If
you
have
your
own
email
system,
take
advantage
of
Global
Support
Solutions'
enterprise-class
Anti-Spam
and
Antivirus
system
to
cleanse
your
email
before
it
enters
your
email
system.
Our
service
includes
an
unlimited
number
of
email
accounts
and
messages
sent
or
received.
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Email
Hosting
If
you
don't
want
to
run
an
email
server
from
your
office,
take
advantage
of
Global
Support
Solutions'
hosted
groupware
platform
which
offers
Microsoft
Exchange-like
features
at a
fraction
of
the
price.
Alternatively,
if
you
want
to
run
your
own
email
server,
but
don't
want
to
host
it
from
your
office,
Global
Support
Solutions
can
place
your
server
into
its
datacenter
facility,
and
manage
it
for
you.
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